Terms of service
TERMS AND CONDITIONS
1. Preliminary Information
This website, www.leperiplo.com, is owned by FLOR DE LIS BLÁZQUEZ RUIZ, holder of Tax Identification Number (NIF) 47491700N, with registered address at Avenida de Canillejas a Vicálvaro 53A 4B, 28022 Madrid, Spain.
These Terms and Conditions govern the commercial relationship between Le Periplo and users who purchase products through the online store available at www.leperiplo.com.
Electronic contracting shall be governed by the applicable Spanish and European legislation, including regulations relating to consumer protection, electronic commerce, data protection and distance selling.
Le Periplo reserves the right to modify these Terms and Conditions at any time. The conditions applicable to each order shall be those in force at the time of purchase.
2. Purpose of the Contract
These Terms and Conditions regulate the sale of products marketed through www.leperiplo.com.
Le Periplo mainly sells travel guides in both physical and digital formats, as well as other related products that may be incorporated into the catalogue in the future.
By placing an order, the customer confirms that:
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They have read and understood these Terms and Conditions.
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They have the legal capacity to enter into contracts.
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They agree to be bound by all provisions contained herein.
3. Purchase Process
Customers may place orders using the purchasing procedures available on the website.
Once the purchase has been completed, the customer will receive an order confirmation by email.
It is the customer's responsibility to provide a valid email address and verify that all information entered is correct before completing the purchase.
All orders are subject to the technical availability of the platform and successful payment authorization.
4. Physical and Digital Products
Le Periplo offers both physical and digital products.
Digital travel guides are supplied electronically and delivered automatically after purchase confirmation via email and/or through the customer's account when applicable.
Due to the nature of digital content supplied electronically, once access to or download of the content has begun, the Right of Withdrawal shall no longer apply to that content.
Certain physical products may include access to complementary digital content, which will be delivered automatically once the purchase has been confirmed.
Product photographs, descriptions and specifications are provided for informational purposes and aim to represent the products as accurately as possible.
5. Prices
All prices displayed on the website are expressed in Euros (€) and include any applicable taxes, unless otherwise stated.
Shipping costs, where applicable, will be displayed separately during the checkout process before the order is confirmed.
Le Periplo reserves the right to change prices at any time. However, such changes shall not affect orders that have already been confirmed.
6. Payment Methods
Customers may pay using the payment methods available at the time of purchase.
Available payment methods may include:
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Credit or debit card.
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PayPal.
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Apple Pay.
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Google Pay.
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Shop Pay.
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Klarna and other instalment payment services offered by third-party providers.
The availability of each payment method may vary depending on the customer's country, device or Shopify configuration.
All transactions are processed through secure payment platforms operated by specialized providers.
Le Periplo does not store customers' complete credit or debit card information.
7. Delivery and Order Fulfilment
Digital products are delivered automatically after payment confirmation.
Physical orders are generally prepared within 24 business hours, although preparation may take between 2 and 5 business days during periods of high demand or exceptional circumstances.
Delivery times depend on the destination and the shipping carrier selected.
Complete information regarding shipping methods, delivery times and shipping costs can be found in our Shipping Policy.
8. Guarantees
Le Periplo shall be liable for any lack of conformity of its products in accordance with the applicable legislation.
If a product is defective, incorrect or damaged during transport, customers may contact:
to request an appropriate solution.
Statutory warranties shall apply in accordance with current consumer protection legislation.
9. Right of Withdrawal
In accordance with applicable consumer protection legislation, customers may exercise their Right of Withdrawal within the legally established period.
The applicable conditions, exclusions, deadlines, return procedures and withdrawal form are available on the dedicated Right of Withdrawal page on this website.
For digital content supplied immediately after purchase, as well as orders including both physical and digital products, the limitations and exceptions described in the Right of Withdrawal Policy and applicable legislation shall apply.
10. Defective Products
If a product presents manufacturing defects, transport damage or any other issue attributable to Le Periplo, customers may request a replacement or refund.
Claims should be submitted by email to:
including, where appropriate, photographs and the relevant order information.
Such claims shall not be considered an exercise of the Right of Withdrawal.
11. Complaints
For any questions, incidents or complaints, customers may contact Le Periplo at:
Official complaint forms are available to consumers in accordance with applicable legislation.
12. Applicable Law and Jurisdiction
The relationship between Le Periplo and its customers shall be governed by Spanish law.
In the event of any dispute, the parties may submit their claims to the courts having jurisdiction under the applicable consumer protection regulations.
Electronic contracts entered into with consumers shall be deemed concluded at the consumer's place of habitual residence.
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